Frequently Asked Questions

Answers to the questions our customers ask most — about ordering, delivery across Mauritius, allergens, and our wedding & event catering.

No matches found Try different words or get in touch and we'll answer directly.

Shopping & Ordering

You can browse our online shop at /store, add items to your cart, and check out with your delivery details. We'll confirm your order by phone or email and arrange payment by bank transfer or Juice/Blink.

We accept bank transfer (MCB, SBM and others) as well as MCB Juice and my.t money Blink. Payment details are sent to you once your order is confirmed.

Yes — please contact us as soon as possible. If your order hasn't entered preparation we can adjust quantities, swap items, or cancel it without charge.

Delivery & Shipping

No, not yet.

Most online orders are ready within 24–48 hours. For large orders or wedding catering we recommend ordering at least 1–2 weeks in advance so we can plan production around your date.

Absolutely. Pickup is free from any of our branches — just choose pickup at checkout and we'll let you know when your order is ready.

Weddings & Events

We recommend booking at least 4–6 weeks before your event so we can craft a bespoke package for you. For peak wedding and Diwali season, book even earlier to secure your date.

Yes. We offer presentation boxes, themed trays and personalised labels for wedding favours, Diwali gifts and corporate events. Share your theme during your enquiry and we'll quote accordingly.

Yes — we regularly cater weddings and corporate events from 50 to several thousand guests. Visit /weddings to view our packages or request a quote at /weddings/enquire.

Allergens & Ingredients

Yes, every Royal Mithai sweet is 100% vegetarian.

Many of our sweets contain dairy (milk, ghee, khoya) and tree nuts (almonds, cashews, pistachios). We always list ingredients on the product page. If you have a severe allergy, please call us before ordering and we'll guide you to safe options.